Customer Loyalty Summit is the biggest annual gathering of practitioners responsible for creating and pursuing a loyalty strategy..
Every spring Kraków attracts all experts for whom loyalty is the key to sustaining relations with the customers and guarantees the company’s stable development.
This year’s edition will be focused on:
Creative thinking - activities
Trends, predictions, strategies – Poland Loyalty “Road Map”; What is the Polish loyalty programme market like? Where is it heading?
Be innovative, or... at least inspiring – about the non obvious in loyalty
From changing customers to building relations full of emotions
The fight for high retention and low migration – what do companies do today to predict customer migration and retain the most valuable ones
among loyalty events in Poland – since 8 years!
Participants representing over 128 companies during the previous edition
Participants in all the editions organised so far
Inspirers in the previous editions
edition of LOYALTY AWARDS
The most popular and esteemed plebiscite in the industry, where practitioners dealing with loyalty in Poland choose the best loyalty activities of 2017.
The plebiscite is organised in partner cooperation with KANTAR TNS. Substantial accuracy is supervised by the Awards Committee comprised of loyalty management practitioners, whose companies do not participate in the contest.
Partner of the Gala: